Help Desk

Includes jobs involved in IT help desk operations. Typical activities include first tier support via phone relating to IT issues.

Send us your comments and questions.

Non-Exempt Individual Contributor (NIC)

NIC2 Coordinator
$39,470 - $78,351 ($18.98 - $37.67)
NIC3 Technician
$47,758 - $94,803 ($22.96 - $45.58)

NIC Career Guide PDF

Exempt Individual Contributor (EIC)

EIC1 Associate
$52,534 - $104,284 ($25.26 - $50.14)

EIC Career Guide PDF

Management (M)

M2 Manager
$70,559 - $140,064 ($33.92 - $67.34)

M Career Guide PDF