Reimagined onboarding process to improve experience for new staff hires and hiring managers

Author: NDWorks

NDHR has embarked on a multi-year journey to transform the way employees interact with its services and offerings. Last year, the Self Service Center was launched, providing colleagues with real-time and relevant information, a searchable version of the University’s organizational chart, a 24/7 Virtual Agent to assist with questions, and interactive case management for questions. This was the first of many phases as NDHR evolves its services.

The second phase of this transformation focuses on central staff onboarding.

Onboarding a new employee is a critical moment that sets the foundation for the rest of their career at Notre Dame. NDHR, in partnership with OIT, is excited to reimagine the staff onboarding experience to ensure new staff employees and people leaders are set up for success. Onboarding Journeys, a new addition to the Self Service Center, will contain all central onboarding components, such as a history of the University and information on direct deposit and Employee Resource Groups.

“We spent a significant amount of time re-evaluating the process from the time an individual accepts an offer, through their first 90 days on campus. We think this new process will streamline and clarify communications, provide information to new staff members and people leaders in a more consumable way, and bring clarity to many facets of the onboarding process,” Vice President for Human Resources Heather Christophersen says.

Onboarding Reimagined delivers key information at strategic intervals in a staff member's first 90 days, including:

  • Learning about the University's history, mission, and vision
  • Completing necessary paperwork such as I-9s, benefit enrollment, and direct deposit forms
  • Exploring resources on campus that are designed to help them thrive at the University of Notre Dame

For people leaders, the new process provides clear and robust support as they welcome new staff. Onboarding Reimagined gives hiring managers:

  • Assigned tasks to help you prepare for your new staff member
  • Increased visibility in their new employee's onboarding process

The new process will launch Tuesday, May 21. At this time, the new process will only apply to staff members who are new to the University. Future phases of HR Transformation plan to include internal transfers and offboarding.

If you hire a new staff member on or after May 21, look for updated communications and be sure to reference the NDHR Onboarding Reimagined webpage for more information about the reimagined onboarding process. Training will also be available and can be accessed from the same webpage as part of the hiring process when working with NDHR.

Originally published by NDWorks at on May 06, 2024.