Communication and Interpersonal Skills

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Assertiveness Skills for Business Professionals

Date: Thur., Jul. 28, 2016
Time: 1:00 – 4:00 p.m.
Location: Grace Hall, Lower Level Training Room

Identify and use your natural communication style to disarm conflict, handle crticicism and tough situations, and get others to see your point of view. This program will help you stand up and be heard in a way that will get you the results you need.

Communicating with Colleagues and Coworkers

Date: Thur., Jul. 28, 2016
Time: 8:30 a.m. – 12:00 p.m.
Location: Grace Hall, Lower Level Training Room

Build the communication skills essential to becoming a highly respected, confident professional who has earned credibility in the workplace. Identify verbal and nonverbal skills that project authority and give one an assertive means for controlling difficult situations and difficult people.

Developing Trust and Respect in the Workplace

Date: Thur., Jun. 30, 2016
Time: 8:30 a.m. – 12:00 p.m.
Location: Grace Hall, Lower Level Training Room

What does it take to create a workplace full of trust and respect and how does an individual contribute to that? In this workshop, you’ll learn how to establish your own personal credibility … understand how different backgrounds can influence perceptions … get tools for setting boundaries and creating expectations of behavior from those around you. . . take initiative and collaborate in ways that encourage others to reciprocate. Your coworkers don’t have to be your best friends — but it’s absolutely critical that you create relationships of mutual respect and trust.

Resolving Differences While Maintaining Relationships

Date:Thur., Aug. 18, 2016
Time: 8:30 a.m. – 12:00 p.m.
Location: Grace Hall, Lower Level Training Room

Be more effective in handling conflict using specific communication tactics that help you clearly understand the other person’s issue when you find yourself wanting to disagree or to express a very different opinion. Manage the aftermath and get the relationship back on track.


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