Communication and Interpersonal Skills

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Developing Your Emotional Intelligence

Date: Tues., Feb. 23, 2017
Time: 1:00 – 4:30 p.m.

Emotional Intelligence (EQ) is a set of emotional and social skills that influence the way we perceive and express ourselves. Learn your own EQ strengths and blind spots, and use that information to improve social relationships, cope with challenges, and optimize your professional and personal growth.

NEW

Effective Communication and Coaching (Candid Conversations)

Date: Thurs., Mar. 2, 2017
Time: 1:00 – 4:30 p.m.

When difficult situations arise in the workplace, we often find ourselves running in circles around the “heart of the matter.” Learn to provide (and receive) candid and effective feedback.

Resolving Conflict while Maintaining Relationships

Date: Wed., May 3, 2017
Time: 1:00 – 4:00 p.m.

Learn to be more effective in handling conflict by using specific communication tactics that help you clearly understand the other person’s issue when you find yourself wanting to disagree or to express a very different opinion. h3. Speak with Confidence

Date: Thurs., May 11, 2017
Time: 1:00 – 4:30 p.m.

The ability to communicate effectively has a direct connection to the level of success you achieve. This workshop teaches the specific skills and techniques that will help you become a more powerful, energetic, and effective presenter.

NEW

Dealing with Conflict and Change Management

Date: Thurs., June 22, 2017
Time: 1:00 – 4:00 p.m.

Most people are naturally resistant to change. This workshop explores a simple reality: making improvements provides rewards tomorrow, but requires disruption and discipline today.

Communicating with Colleagues and Coworkers

Date: Wed., March 22, 2017
Time: 1:00 – 4:00 p.m.

Build the communication skills essential to becoming a highly respected, confident professional who has earned credibility in the workplace. Identify verbal and nonverbal skills that project authority and help manage difficult situations and difficult people.


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