Frontline Supervision

New cohort begins February, 2017. Frontline Supervision is a series of eight half-day sessions meeting every other week and concluding with a full-day summit. Each session is highly interactive workshop to provide maximum “how-to” skills which can be applied immediately on the job. Participants must currently supervise frontline staff. Limited to 25 participants.


“It is a fine thing to have ability, but the ability to discover ability in others is the true test”. – Lou Holtz


As a frontline supervisor, you need to be able to:

  • understand your role as a “supervisor-leader” in today’s team environment
  • organize time, workspace and work processes
  • motivate and reinforce good work efforts
  • plan and appropriately delegate work assignments
  • give feedback that positively coaches for good performance
  • learn to confidently conduct difficult discussions about performance issues
  • mediate conflict for a “win-win” resolution

Frontline Supervision is designed to develop the skills necessary to lead at the frontline of supervision at the University of Notre Dame.

The University is committed to training ALL staff who supervise others to ensure a professional and values-based approach to leading people.

Frontline Supervision is a series of eight half-day sessions which meet every other week plus a full-day summit conference. Managers of Frontline participants are required to attend a pre-program orientation to understand their responsibilities in reinforcing the competencies taught in the program. The series’ day-long Summit includes conference style topics, keynote speaker, and a closing reception.

Develop the Skills Necessary to Lead at the Frontline

Each session is designed as a highly interactive workshop to provide maximum “how-to” skills which can be applied immediately on the job. Learning methods include case studies, small and large group discussions, and practice exercises. Additional tools and activities include:

  • Pre-and Post-Training Competency Assessment
  • Individual Competency Development Plan
  • Peer Consultation Sessions
  • Series Summit

The program series is limited to 25 participants per group. All workshops will be held in the Grace Hall Lower Level Training Room from 8:30 a.m. to 12:00 noon. The Series Summit will held in the Innovation Park Boardroom.


Staff who currently supervise employees at the frontline. Completion of this series is required to be accepted into the “Leading with Impact Institute” at a future date.

Attendance Requirements

Participants are expected to attend every session. Certificates of completion with a possible 3.6 CEUs (Continuing Education Units) are awarded to those attending at least seven sessions and the Summit.

Application Process

To reserve your seat in the Spring 2017 cohort, enroll in Frontline Supervision Cohort 14 in eNDeavor.


Frontline Supervision – Cohort 14

Note: participants must meet eligibility requirements (see above).

Thursday, February 23, 2017 Kick-off Event
Thursday, March 2, 2017 Roles & Responsibilities of Today’s Supervisor Integrity
Thursday, March 23, 2017 Style-Flex Your Supervisory Approach Excellence
Thursday, April 6, 2017 Prioritizing, Planning, Organizing & Time Management Teamwork
Thursday, April 27, 2017 Effective Communication & Coaching Skills Teamwork
Thursday, May 11, 2017 Delegation and Feedback Accountability
Thursday, May 25, 2017 Campus Resources, Policies & Processes Accountability
Thursday, June 8, 2017 Fostering Good Performance Accountability
Thursday, June 22, 2017 Dealing with Conflict and Change Management Teamwork
Tuesday, June 27, 2017 Summit and Closing Reception

More information

For more information, please contact: Mary Adeniyi at or x1‑3013.

Send us your comments and questions.