Learning Programs

Search and Register

Most of our learning offerings have registration via Endeavor, the University’s dual learning and performance management system. 

Cancellation

Learning & Leadership Development requests that cancellations be made three days in advance if you are unable to attend.  You can cancel your registration in Endeavor by following these these procedures.

 

Results

3 records

Bounce Back Factor

Audience:
All staff and faculty
Competencies:
Agility, Communication, Emotional Intelligence
Tags:
Communication and Interpersonal Skills, Professional Skills & Tools, Well-Being

The Bounce Back Factor™ measures how quickly one can get back up after getting knocked down, which is key to being your most engaged and energized self each day.

Bust out of Service Fatigue

Audience:
All staff and faculty
Competencies:
Communication, Critical Thinking, Emotional Intelligence
Tags:
Career Development, Professional Skills & Tools, Well-Being

Service fatigue is the exhaustion leaders and staff feel that prevents them from delivering excellent customer service experience.

Mental Health First Aid

Type:
Single-Day Program
Audience:
All staff and faculty
Competencies:
Communication, Influence
Tags:
Professional Skills & Tools, Well-Being

In the Mental Health First Aid course, you learn risk factors and warning signs for mental health and addiction concerns, strategies for how to help someone in both crisis and non-crisis situations, and where to turn for help.