Top 5 FAQ Answers

Q: How do I get a copy of my (Medical / Dental / Vision) ID card?

A: First, contact Anthem’s University of Notre Dame direct customer service line at 833-835-2717 to obtain your Anthem member ID. They will ask for your Social Security number, first and last name and date of birth to give you your Anthem member ID. The ID provided will be in the following format: ND + the last 7 digits of your NDID. Example: ND8765432.

Create an account on http://anthem.com using the Anthem member ID provided to you during your phone call with Anthem.

Once you have created an account, scroll down and click on “Request ID Card” and/or “Print Temporary ID Card” under the Resources section.
Idcard

To print your Delta Dental ID Card:

  1. Visit www.consumertoolkit.com
  2. Log in. If this is your first visit to the website, click on Register Now.
  3. Once logged in, select Print ID Card from the menu on the left side of the screen.

To obtain your EyeMed ID Card:

  • Option 1: Contact EyeMed Customer Care Center at 866-9EYEMED.
  • Option 2: Log on to www.eyemedvisioncare.com/member/. If this is your first visit to the website, click on Create an Online Account Now. Once logged in, you may print an ID card under the View Your Benefits section on the homepage.

Q: How do I change my HSA contribution?

A: The following steps will provide assistance in making changes to your annual HSA contribution elections:

1. Log into MyBenefits.nd.edu. This site uses your netID and password to log in via Okta. Okta enrollment instructions and more Okta information is available at: oit.nd.edu/okta.

2. Once you have logged into MyBenefits.nd.edu, select “Initiate Qualifying Events”, which is located on the right-hand side of the screen under “Quick Links”. For the Qualifying Event Name, select “HSA Employee Contribution Change”. Follow the on-screen instructions for selecting the effective date for your HSA contribution change.

3. On the Agreement Acceptance page, click on each of the “Employee Usage Agreement” and “Legal Agreement” links to authorize online election changes (you will confirm the elections in a later step). Then select the green “Continue” button. On the Demographics page, review and confirm your employee information before selecting the green “Save & Continue” button.

4. On the “Select your Benefit Plans” page, select the amount you would like to annually contribute to the Health Savings Account. This is an annual election. Your employee contributions to the HSA for the remainder of the calendar year will equal your desired annual election, less any year-to-date employee HSA amounts already contributed to your account, spread over the anticipated number of payroll periods for the remainder of the year. This amount per pay period for the remainder of the year may not match the “Total Cost” amount displayed on the site.

5. Once the updated annual employee HSA contribution amount has been entered, select the yellow “Enroll Now” button. Review your election before selecting the green “Continue” button.

6. Review your Beneficiaries information before selecting the green “Save & Continue” button. HSA beneficiaries may be elected via Fidelity through netbenefits.com/nd.

7. Lastly, review your confirmation statement and select the green “Finish” button.


Q: How do I complete the new online Employment Eligibility Verification (Form I-9) process?

A: Federal law requires employers to verify the identity and employment authorization of all newly hired (or rehired) employees by ensuring each employee’s completion of Form I-9, Employment Eligibility Verification, within three business days of the start date of employment (or for faculty, within three business days of the contract start date).

Verification is a two-step process:

  • Step 2. To verify Section Two of Form I-9, you must present original, unexpired documentation to verify your identity and employment authorization to the Office of Human Resources located in 200 Grace Hall. This step must be completed within three business days of your start date of employment.

Q: How do I contact Sedgwick (formerly York)?

A: Effective November 2019, Sedgwick(formerly York) is the University’s administrator of staff FMLA and STIR leave requests. Staff may request leave by contacting Sedgwick at (888) 436-9530.


Q: How do I schedule a confidential one-on-one consultation with a Fidelity Planning and Guidance Consultant regarding my UND 403(b) Retirement Plan?

A: To schedule a confidential one-on-one consultation, visit netbenefits.com/nd. If you prefer to schedule a consultation over the phone, call 877-963-0242 to speak with a Fidelity representative.


Q: What are the dates for paid holiday time in 2020?

Holiday Date
Good Friday April 10
Memorial Day May 25
Independence Day July 3
Labor Day September 7
Thanksgiving November 26-27
Christmas Celebration December 24 – 25, and December 28-30
New Year’s Celebration December 31, 2020 – January 1, 2021

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