Help Desk

Market Reference Ranges

Includes jobs involved in IT help desk operations. Typical activities include first tier support via phone relating to IT issues.

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Non-Exempt Individual Contributor (NIC)

NIC1 Assistant
NIC2 Coordinator
$29,432 - $58,864
$14.15 - $28.30
NIC3 Technician
$32,374 - $64,748
$15.56 - $31.13
NIC Career Guide
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Exempt Individual Contributor (EIC)

EIC1 Associate
$32,374 - $64,748
$15.56 - $31.13
EIC2 Professional
$35,612 - $71,224
$17.12 - $34.24
EIC3 Specialist
EIC Career Guide
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Management (M)

M1 Supervisor
M2 Manager
$52,139 - $104,278
$25.07 - $50.13
M3 Director
M4 Associate VP
M Career Guide
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