Help Desk

Market Reference Ranges

Includes jobs involved in IT help desk operations. Typical activities include first tier support via phone relating to IT issues.

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Non-Exempt Individual Contributor (NIC)

NIC1 Assistant
NIC2 Coordinator
$28,855 - $57,709
$13.87 - $27.74
NIC3 Technician
$31,739 - $63,479
$15.25 - $30.51
NIC Career Guide
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Exempt Individual Contributor (EIC)

EIC1 Associate
$31,739 - $63,479
$15.25 - $30.51
EIC2 Professional
$34,914 - $69,827
$16.78 - $33.57
EIC3 Specialist
EIC Career Guide
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Management (M)

M1 Supervisor
M2 Manager
$51,117 - $102,235
$24.57 - $49.15
M3 Director
M4 Associate VP
M Career Guide
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