Help Desk
Market Reference Ranges
Includes jobs involved in IT help desk operations. Typical activities include first tier support via phone relating to IT issues.
Non-Exempt Individual Contributor (NIC)
- NIC1 Assistant
- NIC2 Coordinator
- $29,432 - $58,864
$14.15 - $28.30 - NIC3 Technician
- $32,374 - $64,748
$15.56 - $31.13
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Exempt Individual Contributor (EIC)
- EIC1 Associate
- $32,374 - $64,748
$15.56 - $31.13 - EIC2 Professional
- $35,612 - $71,224
$17.12 - $34.24 - EIC3 Specialist
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Management (M)
- M1 Supervisor
- M2 Manager
- $52,139 - $104,278
$25.07 - $50.13 - M3 Director
- M4 Associate VP
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AskHR Top 5 FAQs
- Where can I see if I have a premium credit from last year?
- How do I change my HSA contribution?
- How do I complete the new online Employment Eligibility Verification (Form I-9) Process?
- How do I contact Sedgwick?
- How do I change my 403b voluntary election? How do I schedule a confidential one-on-one consultation with a Fidelity Planning and Guidance Consultant regarding my UND 403(b) Retirement Plan?
