FMLA/STIR Administration Change

Effective July 1, 2018 administration for Family and Medical Leave (FMLA) and Short Term Income Replacement (STIR) services for exempt and non-exempt staff will transition from The Hartford to CareWorks Absence Management.

Claims with a leave of absence date beginning July 1 or after should call CareWorks (888-436-9530).
Claims with a leave of absence date prior to July 1 should still call The Hartford (877-877-6067).

Information sessions are available to review the FMLA and STIR administration changes. The information sessions will last for 45 minutes (30-minute presentation and 15-minute Q&A) and will be held in 102 DeBartolo Hall:

Sessions for Supervisors, Managers, Business Managers and Leave Administrators:

  • Tuesday, June 26, 2:00-2:45 p.m.
  • Monday, July 2, 10:00-10:45 a.m.
  • Thursday, July 12, 9:00-9:45 a.m.

Sessions for Staff:

  • Wednesday, June 27, 9:00-9:45 a.m.
  • Tuesday, July 10, 2:00-2:45 p.m.

CareWorks Resources

Reporting a Leave of Absence Claim (wallet card)
Guide to Reporting A Leave of Absence Claim (brochure)
Leave of Absence Program (poster)
Leave of Absence Program Q&A


CareWorks Contact Information

Hours: 8:00 am – 8:00 pm ET M–F
Phone: (888) 436‐9530
Fax: (888) 436‐9535
Web: https://timeoff.careworksabsence.com


For any questions regarding this change, please contact the askHR Customer Service Center at 1-5900 or askHR@nd.edu