Serves as the customer’s first point of contact with the organization. Includes positions that: respond to customer inquiries, coordinate/provide information based on internal policies, resolve problems, follow up with customers, and determine best method of resolving problems adhering to policy.
Non-Exempt Individual Contributor (NIC)
- NIC1 Assistant
- $25,783 - $51,567 ($12.40 - $24.79)
- NIC2 Coordinator
- $31,198 - $62,396 ($15.00 - $30.00)
- M1 Supervisor
- $50,243 - $100,486 ($24.16 - $48.31)