Customer Relations

Serves as the customer’s first point of contact with the organization. Includes positions that: respond to customer inquiries, coordinate/provide information based on internal policies, resolve problems, follow up with customers, and determine best method of resolving problems adhering to policy.

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Non-Exempt Individual Contributor (NIC)

NIC1 Assistant
$25,783 - $51,567 ($12.40 - $24.79)
NIC2 Coordinator
$31,198 - $62,396 ($15.00 - $30.00)

NIC Career Guide PDF

Management (M)

M1 Supervisor
$50,243 - $100,486 ($24.16 - $48.31)

M Career Guide PDF