Exempt Performance Management

 

 

Feedback

 

and

 

Coach

 f 

This element requires supervisors to monitor assignments and projects.  Monitoring occurs continually.  It involves measuring performance and providing employees timely and ongoing feedback on their progress toward achieving expectations and on their behaviors in doing their work.  It is particularly important to provide informal feedback to employees in areas such as:

 

  • What was or was not done.

  • What behaviors to repeat or change.

 

The benefit of monitoring and providing feedback is that it creates the opportunity to determine how well employees are meeting expectations.  It allows for early feedback and modification to any expectations that appear unrealistic or problematic.  An additional benefit is that unacceptable performance can be identified at any time during the assessment period and assistance provided the employee to address the deficiencies rather than waiting until the annual performance review.

Coaching is a partnership between the supervisor and employee to plan and enact the best performance possible.  It is future oriented and often aimed at increasing already satisfactory performance.  Supervisors set expectations, give guidance, training, advice and on-going help for employee improvement, and offer support.  The employee contributes in setting expectations, carrying out activities/actions, and actively participating in dialogue.