Issue Resolution

Last Updated 12/2009
Applies to Administrators and Staff

Policy

The University values an environment that is open and respectful of all. It is extremely important that employees are treated fairly and that they receive prompt responses to issues or complaints that may arise in the course of their employment. Employees and supervisors are expected to make every reasonable attempt to work together in resolving problems.

Procedures

Administrators

When issues arise between an administrator and his or her supervisor, it is ideal if resolution can be reached directly by the parties involved. When this is not possible, the issue may be raised with the next level of management. When necessary, a final response will be provided by the office of the appropriate Vice President or the Provost.

Business Partners in the Office of Human Resources group are available to aid in issue resolution.

  • Conflict Resolution Consulting
  • One-on-one Consulting

Staff

It is important that employees are treated fairly and receive prompt responses to problems and concerns. For this reason, the University provides a grievance procedure to promote prompt and responsible resolution of issues raised by staff and administrators. This procedure may be used freely without fear of retaliation, and the Office of Human Resources is available to assist throughout the procedure.

  • Conflict Resolution Consulting
  • One-on-one Consulting

Harassment

For staff and administrator issues involving allegations of Discriminatory Harassment or Sexual Harassment, refer to:

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