Help Desk

Market Reference Ranges

Includes jobs involved in IT help desk operations. Typical activities include first tier support via phone relating to IT issues.

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Non-Exempt Individual Contributor (NIC)

NIC1 Assistant
NIC2 Coordinator
$27,734 - $55,468
$13.34 - $26.66
NIC3 Technician
$30,507 - $61,014
$14.67 - $29.33
NIC Career Guide
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Exempt Individual Contributor (EIC)

EIC1 Associate
$30,507 - $61,014
$14.67 - $29.33
EIC2 Professional
$33,558 - $67,116
$16.14 - $32.26
EIC3 Specialist
EIC Career Guide
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Management (M)

M1 Supervisor
M2 Manager
$49,132 - $98,265
$23.61 - $47.25
M3 Director
M4 Associate VP
M Career Guide
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