Customer Service

Market Reference Ranges

Includes jobs responsible for greeting and registering guests, assigning rooms, computing bills, and collecting payments for room charges, taking reservations, maintaining keys and front desk supplies. May respond to inquiries and resolve guest issues.

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Non-Exempt Individual Contributor (NIC)

NIC1 Assistant
$16,240 - $32,481
$7.80 - $15.62
NIC2 Coordinator
$22,921 - $45,841
$11.02 - $22.03
NIC3 Technician
NIC Career Guide
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Exempt Individual Contributor (EIC)

EIC1 Associate
EIC2 Professional
EIC3 Specialist
EIC Career Guide
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Management (M)

M1 Supervisor
$30,507 - $61,014
$14.67 - $29.33
M2 Manager
M3 Director
M4 Associate VP
M Career Guide
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