Professional Skills & Tools

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Developing Your Emotional Intelligence

Date: Thurs., Jun. 16, 2016
Time: 8:30 a.m. – 12:00 p.m.
Location: Grace Hall, Lower Level Training Room

Emotional Intelligence (EQ) is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way. Learn about your own EQ strengths and blind spots and techniques for developing your EQ to optimize your professional and personal growth.

Everything’s Negotiable

Date: Wed., Jun. 22, 2016
Time: 8:30 a.m. – 12:00 p.m.
Location: Grace Hall, Lower Level Training Room

Become more aware of opportunities to negotiate your professional and personal needs. Learn specific persuasion techniques that lead to a fair win-win situation; phrases to never say; preparation tips; how to break deadlocks; when to stop negotiating.

How to Handle Challenging People

Date: Thurs., Jun. 30, 2016
Time: 1:00 – 4:00 p.m.
Location: Grace Hall, Lower Level Training Room

Learn what it takes to immediately defuse angry coworkers and handle behaviors that you find difficult while keeping your own emotions in check. Find out if you are unwittingly contributing to the situation. Learn specific tactics to counteract typical difficult behaviors, calm angry outbursts, handle know-it-alls, bullies, and saboteurs, and know when and how to speak up appropriately. You’ll learn phrases to avoid and communication techniques to successfully resolve contentious situations.

Seven Habits for Personal and Professional Success

Date: Thurs., Jul. 21, 2016
Time: 8:30 a.m. – 12:00 p.m.
Location: Grace Hall, Lower Level Training Room

Do you ever feel life is swirling around you faster than you would like? Change is everywhere and is happening at an ever increasing rapid rate; this is the new normal. How do you manage it and still do a good job balancing personal life, work, and community service? Based in timeless, universal life principles, Covey’s 7 Habits of Highly Effective People has helped millions around the world successfully re-balance life’s challenges. Join us as we walk through a compressed session of the 7 Habits foundational principles for re-balancing your life. You will leave with an immediate life calming action plan.

StrengthsFinder

Dates: Thurs., Aug. 11, 2016
Time: 9:00 a.m. – 12:00 p.m.
Location: Grace Hall, Lower Level Training Room

Research shows us that developing our existing strength vs. focusing on our weaknesses results in greater success and satisfaction. Identify your strengths and opportunities to use them more fully and frequently at work. Participants must complete a self-assessment and read the book prior to the workshop.


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