Behavioral Competency Model - Exempt

Developing/Opportunity for Improvement

Valued

Top

• Does not deliver results consistently
• Admits mistakes only when approached
• Often blames others for short- comings in own areas of responsibility
• Understands the impact of decisions on own area
• Often does not keep others informed on progress of work or problems
• Over-reacts to situations
• Inefficient use of time
• Tendency to over-commit and under-deliver
• Allows issues to go unaddressed

• Accountable for how results are achieved as well as what is achieved
• Admits mistakes and takes action to correct
• Acknowledges problems and provides solutions
• Articulates, defines, and sets clear expectations for self and others as appropriate
• Recognizes the interdependency of decisions and actions
• Identifies and elevates  issues to appropriate individuals
• Reacts appropriately for the magnitude of the issue
• Acts as a good steward of resources
• Uses time effectively and efficiently
• Monitors process, progress and results for self and/or others
• Gives honest and timely feedback

• Plans proactively  and seeks out appropriate resources to achieve results
• Admits mistakes and takes action to correct, helps others learn from the mistakes
• Takes collective responsibility for total organizations’ successes and failures within the scope of influence
• Demonstrates “the buck stops here” attitude
• Sets stretch targets consistently for self and others
• Shares information freely with supervisor, peers, and/or direct reports
• Handles stress and can be counted on to hold things together during tough times
• Recommends resource saving suggestions with budget saving impact for department/ university
• Challenges self and/or others to increase results, delivering on or before committed deadline
• Asks for feedback from others
• Accepts feedback in a professional manner

Developing/Opportunity for Improvement

Valued

Top

• Uses available information to solve problems

• Listens to, but does not acknowledge, feedback provided

• Satisfied with the current state

• Demonstrates little curiosity

• Experiences difficulty in envisioning change

• Supports change only when personally comfortable

• Rarely seeks out trends or benchmark information

• Conclusions are often based on limited input

• Unwilling to share knowledge

• Facilitates effective brainstorming
• Solicits feedback regularly and accepts constructive criticism
• Creates an environment for individuals to take risks and make improvements
• Recognizes individuals and teams who achieve exceptional growth in the context of the goals
• Inquires and is curious about new approaches
• Improves self and/or others constantly
• Establishes and maintains effective relationships in order to implement improvements
• Challenges the status quo by suggesting new and better ways to achieve results
• Shares knowledge/expertise willingly

• Demonstrates creative thinking – is a visionary
• Understands personal areas of opportunity and takes action to validate and make improvements
• Actively challenges current practices, thought processes, and perspectives
• Researches other organizations  and decides what is best for Notre Dame
• Takes risks with innovative ideas, balancing change with tradition
• Rewards and recognizes responsible risk-taking
• Embraces change as an opportunity
• Sets and achieves high standards and goals
• Creates opportunities for unique, leading edge, or new initiatives for the university

Developing/Opportunity for Improvement

Valued

Top

• Expresses beliefs and opinions only in environments that are not threatening
• May participate in inappropriate behavior
• Behavior is not always consistent with university values and moral  standards
• Undermines decisions made by others
• Uses authority inappropriately
• Lacks follow through on commitments
• Treats others inconsistently or indifferently at times
• Follows professional standards on a limited basis

• Stands up for personal convictions when convinced they are in the university’s best interest
• Does not participate in gossip or other behavior that is not appropriate – diffuses the situation
• Acts in a selfless manner--considers others before self
• Presents truthful and honest information in a manner that is helpful and constructive
• Takes responsibility for decisions/actions
• Appreciates and considers different viewpoints – can disagree in a respectful manner
• Keeps promises and follows through on commitments
• Demonstrates respect human dignity of each individual
• Keeps confidences
• Follows policies, procedures and guidelines

• Has the courage to address difficult issues in an appropriate manner
• Stands up for unpopular views in a confident manner
• Consistently and outwardly supports the university’s/department’s beliefs and mission
• Acts and is seen as a conscience for the organization
• Advocates for each individual
• Encourages others to act with a high degree of integrity
• Creates an environment of trust
• Actions exemplify the spirit and letter of regulations

Developing/Opportunity

for Improvement

Valued

Top

• Gives of him/herself when asked
• Focused on the bottom line without consideration of the university mission and values
• Does not respect university property and/or resources
• Respects others passively and/or treats people without respect
• Works well only with others who have similar beliefs and backgrounds

• Encourages generosity of time, talent and resources
• Aligns department and individual goals with university mission and values
• Represents the university in a manner consistent with the university values
• Supports work/life balance
• Respects the dignity of each individual
• Respect for spiritual values and faith of everyone – whether Catholic or non-Catholic
• Concerned for the well-being of the whole person in our students – the cultivation of their moral and spiritual values
• Shows compassion and concern for others
• Acts with humility
• Creates an inviting and  hospitable environment
• Creates a supportive environment where diverse views can be explored
• Lives the “golden rule”
• Allows open expression of prayer and worship

• Exemplifies commitment to family, community, and organization
• Educates self and others about the university mission
• Serves as an ambassador for the university
• Leads in maintaining the tradition of the university balanced with business reality
• Presents controversial issues in a framework that brings forth and allows for discussion of spiritual values
• Seeks to attract candidates that embrace the university mission

Developing/Opportunity for Improvement

Valued

Top

• Focused on individual work and does not consider the team
• Communicates with others on a limited basis
• Limited work with people from other units
• Contributes ideas to the team only when asked
• Builds few relationships with immediate peers
• Assists others only when asked
• Does not set reasonable objectives or communicate thoroughly
• May slow down progress by having everything open to debate
• Does not trust a team to perform
• Does not create a common mindset

• Participates actively in the work of the team, seeks and listens to others’ contributions
• Fosters open dialogue with individuals and other units
• Willingly helps the team be successful
• Encourages teamwork
• Supports team decision over individual opinion
• Contributes, encourages and accepts input from team members
• Partners with people from other work units to improve overall performance
• Understands and accepts his/her role on the team
• Shares wins and successes, and promotes a positive environment
• Creates a feeling of belonging in the team
• Allows all  members to excel
• Demonstrates respect for cultural and individual differences between team members

• Seeks out opportunities for interdisciplinary collaboration
• Encourages vigorous debate to create a better outcome, and supports the final decision
• Encourages team members to be advocates of their own ideas
• Turns a group into a high performing team
• Creates a climate where people want to do their best
• Showcases the ideas and work of team members, and proactively promotes their visibility in the university
• Demonstrates leadership in helping coworkers succeed